Questions we get every week
Do you do weddings, festivals and events?
Yes. Weddings, barn weddings, festivals, reunions, private parties, church events and tournaments, for a single day, a weekend, or up to a week. Units are delivered clean the day before and collected the day after. Fill in the four-step form or call, and we come back with a price the same day.
How many restrooms do I need for my event?
For a four-hour event serving alcohol, plan on one unit per 50 guests, and add one handwash station for every two units if food is being served. Give us the headcount and we will recommend a number.
Do you have handwash stations?
Yes, for events and job sites. We use the Satellite Tag 4: two foot-pumped sinks, one on each side, with fresh water and soap at each. It carries its own water, so it needs no hookup and can go anywhere a restroom can. On longer rentals it is serviced weekly along with the restrooms.
Do you have ADA-accessible units?
Yes, for events and for longer rentals. The unit has to stay accessible once it is placed, so we will ask where it is going: firm, level ground with a clear route to the door.
How quickly can you deliver?
Next-day delivery is available for most events and job sites. Call (479) 353-2241 with your date and we will tell you honestly what we can do, including whether we can get one out today. Same-day emergency service and after-hours or weekend service are available for an added charge when the schedule allows.
How do I get a price?
Fill in the four-step form or call us. We confirm availability, delivery and your price on the phone, and nothing is booked or charged until we have spoken. Larger orders at a single location are quoted at a volume rate, and pickup is always included.
What does a longer rental include?
Weekly service on a set day: pumped, scrubbed, restocked with toilet paper and deodorized. Longer rentals are billed every 28 days, so there are 13 billing periods in a year rather than 12. Pickup at the end of the rental is included.
Am I locked into a contract?
No. Standard rentals have no fixed term and no fee to end them. Call when you are done and we collect the unit, and billing stops at the end of the current 4-week cycle. The one exception is cancelling a booked delivery inside 48 hours of it, which carries a late-cancellation charge.
How many units does OSHA require on a job site?
OSHA 1926.51 requires one toilet for up to 20 workers, then one toilet and one urinal per 40 workers. We recommend one unit per 10 workers so your crew is not waiting in line on your clock.
Can you move the unit as the job progresses?
Yes. Call it in and we move it for a small per-move charge, quoted up front. Moving a unit to a different address is quoted separately. It needs to be accessible and empty enough to move safely.
What happens if it gets tipped over or damaged?
Call us. Normal wear and tear is covered. Vandalism or a tipped unit is photographed and the repair amount is sent to you before you are billed for it. Concrete, paint, grease or trash left in a unit is charged as extra cleaning.
Can you pump out a unit I already own?
Yes. We pump, clean and restock customer-owned units within our service area. Call and tell us how many and where.
What areas do you cover?
The Fort Smith River Valley: Fort Smith, Van Buren, Alma, Greenwood, Barling, Hackett, Fort Chaffee, Bonanza, Central City, Lavaca, Charleston and the surrounding Sebastian and Crawford County towns.
How do I pay?
We invoice every 4 weeks on longer rentals, and you can put a PO number on each job so it lands on the right invoice. We set up payment with you when we call to confirm.